Refund policy
Return & Refund Policy
Artisan Cosmetics
Thank you for shopping with Artisan Cosmetics. We want you to be completely satisfied with your purchase.
1. Return Period
We offer a 14-day return policy. Customers can request a return within 14 days of receiving their order.
2. Return Conditions
To be eligible for a return, the product must meet the following conditions:
- The product must be unused and unopened.
- The product must be in its original packaging.
- The product must be in the same condition as received.
- Proof of purchase or order details may be required.
Important: For hygiene and safety reasons, opened or used cosmetics may not be eligible for return.
3. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible. We will review the issue and help you with a suitable solution.
4. How to Request a Return
To request a return, please contact us using the details below. Include your order number and a brief description of the reason for the return.
5. Refunds
Once your return is received and inspected, we will inform you whether your refund is approved or rejected.
If approved, the refund will be processed according to the applicable payment method and our refund procedures.
6. Contact Us
Brand Name: Artisan Cosmetics
Contact Number: +92 330 8560563
Email: [Your Gmail Address]
For any return-related questions, please contact our customer support team.
Thank you for choosing Artisan Cosmetics.